CUSTOMER SERVICE

BILLING INFORMATION
You want billing to go as smoothly as possible and so do we. Please contact Member Services at (202) 777-3218 if your credit card is new, lost, stolen, or has a new expiration date. If you ever have any questions regarding our billing or your payments, please do not hesitate to contact Alex de Campos Salles at (202) 777-3218.

PRAISE, PROTEST, OR PROPOSALS
Please tell us what you think. There is a Suggestion Box in the lobby at the Front Desk next to the Receptionist, in the 4th Floor Fitness Center, and at the Pool Courtesy Desk on the lower level. You can also email your suggestion. We do review all submissions and post responses on the bulletin board next to the lower level Gymnasium. If you leave us contact information, we will be glad to respond personally.