PARENTING CENTER POLICIES
In registering for our classes, you agree to the policies outlined below.
1. Minimum/Maximum Numbers
Class minimum and maximum numbers vary according to the type and location of the class. We will keep registration open until a class has reached capacity. We must meet the minimum enrollment at least one week before the class starts. We reserve the right to cancel classes as late as one week before the start date if the minimum enrollment is not met. You will receive a full refund if we have to cancel. Registration for each class closes when the class reaches capacity; spots do sometimes come open after a class fills up, so e-mail MiriamS@washingtondcjcc.org to be put on the waitlist for a closed class.
2. Refunds and Cancellations
There are no refunds or credits given for withdrawals (if made later than two weeks prior to the start date of the class) or for classes not attended. Unfortunately, because we cannot offer more than one or two of each type of class in a session and because our classes are generally full, we cannot allow you to make up a missed class by attending a class for which you are not registered. If you need to cancel your registration, please email the Parenting Center Director (email@example.com); if it is more than two weeks before the start date of the class, you will receive a full refund minus the $2 credit card processing fee. If a class or session needs to be cancelled by the teacher, we will try to schedule a make-up. We will do our best to schedule the make-up class on the same day and time as the regular class, but we reserve the right to schedule make-ups at a different day and/or time if necessary. If a make-up is offered, you will not be refunded for the cancelled class even if you personally cannot attend the make-up. If there is no possibility for a make-up, we will issue a refund to your credit card. If classes are cancelled because of imclement weather, we will do our best to schedule a make-up, but you will not receive a refund for the class if there is no possibility of a make-up.
3. Cancellation Notification
If a teacher needs to cancel a class or there is an inclement weather delay or closing, families registered in the class will receive an email at the address they listed as their preferred email address on the registration form. We will give as much notice as we can about cancellations, but please understand that, unfortunately, last-minute situations do arise and we are not equipped to make phone calls or send text messages; email is the only way that you will be notified, even for last-minute cancellations.
It is important that caregivers be responsible for the safety of their child as well as to monitor their child to see that he/she does not harm others. If a child is acting aggressively towards other children (including hitting, pushing, biting, etc), we reserve the right to ask you to remove the child temporaily, for the day, or, in extreme cases, for the session. By registering for this class you both acknowledge and agree with the following statement:
We strive to create the safest environment possible that will allow for some freedom of expression given the types of materials and amount of activity. By enrolling in Washington DCJCC Parenting Center classes you acknowledge the potential risks involved and agree to hold harmless the Washington DC Jewish Community Center.
5. Guests and Siblings
Additional adult family members are welcome in most classes at no charge. Space permitting, siblings below the stated age range of the class are also welcome at no charge, as long as the caregiver assumes full responsibility for all children in his/her care and as long as the younger child is not disruptive to the class. If a class is full, we reserve the right to ask that only the registered child attends. All children who fall within or above the stated age range of the class must be registered in order to attend. If you want to register a child who falls above the stated age range of the class, please email Miriam at firstname.lastname@example.org to ask whether the specific class can accommodate an older child. For twins or siblings who are both within the stated age range of the class, we offer a 10% discount for the second child. Please contact our Parenting Center Director at email@example.com to receive the sibling discount refund if applicable. If you need to bring an extra child with you on a one-time basis, please email Miriam at firstname.lastname@example.org in advance to obtain permission. Please remember that if a child is too sick to attend school, he or she cannot be brought to our classes!
7. Diaper Changing
For sanitary reasons and for the protection of everyone's health, please use a restroom to take care of your child's toileting and diapering needs. There is a restroom located on every floor of the building. Please always use a diaper changing pad when changing your child's diaper.
8. Illness Policy
In general, please follow a 24-hour rule when deciding if your child is well enough to attend class. In other words, please wait 24 hours after the fever breaks, the last episode of vomiting or diarrhea, starting antibiotics/medication, etc. If a child is too sick to attend school, please do not bring him/her to Parenting Center classes! If you'd like more detailed information, please consult page 15 of our Preschool Parent Handbook.
9. Adult Participation
Children learn from watching you! Please make an effort to participate in the class. Even if you have no inclination towards the subject matter, you can still model enthusiasm, and that will help your child to focus and enjoy the class too. Please do not socialize and do not talk on your cell phone during class. We understand that you want to take photos and video, but we reserve the right to ask you to stop if it proves disruptive or makes other participants uncomfortable.
10. Child Participation and Behavior
Don't worry if your child doesn't seem to be following the instructor. As long as adults are participating, children will find their own way to experience the activities. However, as any class environment can become overwhelming to a small child, please feel free to step outside for a few minutes if your child needs a break and to come back after he/she has a chance to calm down. If your child is having a meltdown that is disruptive to the class, the teacher may ask you to step outside until he or she has calmed down. If your child is acting aggressively towards other children, we reserve the right to ask you to step outside or leave for the day. Remember that caregivers are responsible for the children that they bring.
We are always looking for ways to improve our classes and programming! Please email our Parenting Center Director at email@example.com if you'd like to give feedback (positive, negative, or in-between) on any of our classes, or if you have suggestions for classes or workshops that you'd like to see offered at the Parenting Center.
If you have any questions about your registration or our policies, please contact Miriam Szubin, Parenting Center Director, at firstname.lastname@example.org.